Where can I find my Express Entry profile number and/or Job Seeker validation code?

You can find these numbers in a message in your account. To find it:

1. Log into your account
2. Go to the heading called "View my submitted applications or profiles"
3. Click on "Check status and messages"
4. Scroll down to the table called “Correspondence”
5. Click on the arrow in front of the message – it will open a drop-down menu with a link
6. Click on the link to open the PDF message

You can find the profile number at the top of the PDF letter (number 1 in the example below). The Job Seeker Validation Code should be under the section “To register with Job Bank” (number 2 in the example).

Example of letter:

Make sure you are looking at the right message. If the text of the message doesn’t match the example above, check other messages in your account to find the right one.

If you did not get a code, there are a few reasons why this may be.

If there is no profile number, you should contact us using the Case Specific Enquiry form.

1. Select your problem.
2. Under Tell us about yourself:
   • If you don’t have a unique client identifier number, enter 1111111111.
   • If you haven’t submitted an application yet, and don’t have an application number, enter 0000000.
3. Under Tell us about your technical issue:
   • Specify the program you’re trying to apply under.
   • Explain any problems that you’re having.
   • Upload screenshots from your account that show us both
     • the page and fields where you’re having problems, and
     • any error messages you’re getting.