I don’t see the option to upload documents in my account, even though IRCC has asked for it. What do I do?
If you don’t see the option to upload documents in your account, tell us through the IRCC web form.
In the form:
- upload your documents
- select the type of application you’re submitting
- provide as many details as possible about the problem you had, and
- include screen shots
Don’t send in multiple forms to report your issue, as it can slow down our review of the requests.
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