You approved my refugee sponsorship more than 12 weeks ago. What should I do if you haven’t contacted me yet?

If you’ve been waiting for more than 12 weeks since we approved your sponsorship application, you should

• email us (IRCC.INRODMCT-ECDDORRI.IRCC@cic.gc.ca) or
• contact us using our web form

After we finalize an application, refugees typically receive itineraries for travel to Canada within 7 to 12 weeks. In some cases, they may be ready to travel sooner.

We tell you 10 business days before the refugees travel and arrive in Canada by sending you a Notification of Arrival Transmission (NAT).