Language selection


Help Centre what do you need help with?

What are the advantages of using my online banking credentials?

Your existing credentials, such as your online banking credentials, are familiar as you may already use them on a regular basis. Using your credential from one of the Sign-In Partners to access government services is convenient as you don’t have to remember a different user ID and password.

The safeguarding of Canadians’ information online is a priority for the Government of Canada and measures have been put in place to ensure secure online access which respects privacy.

Remember that when you use a Sign-In Partner, none of your banking or personally identifiable information is communicated to the government service you are trying to access and the Government of Canada does not know which Sign-In Partner (or financial institution) you have used. Similarly, no information about the government service being accessed by the user will be shared with the user's Sign-in Partner.

Did you find what you were looking for?

What was wrong?

You will not receive a reply. Telephone numbers and email addresses will be removed.
Maximum 300 characters

Thank you for your feedback

Answers others found useful

Help tool

Create an account or sign in

Form and guide

Glossary term

Date modified: