Language selection


Help Centre what do you need help with?

I get a Bad Encrypt Dictionary error opening a PDF. What does this mean?

This means you are using an older version of the reader software (version 7.0 or lower). Our forms are only supported by Adobe Reader 10 or higher.

You can get a free copy of Adobe Reader from the Adobe website. It is available for Windows, Mac and Android devices.

Did you find what you were looking for?

What was wrong?

You will not receive a reply. Telephone numbers and email addresses will be removed.
Maximum 300 characters

Thank you for your feedback

Answers others found useful

Glossary term

Date modified: