Filling out your profile

• Can I have more than one Express Entry profile?
• In my online profile or application I am getting validation errors or it tells me that fields are incomplete when they are not. What do I do?
• The online tool said I was eligible for Express Entry, but my completed profile says I’m not. Which one is right?
• Can I use my existing Job Bank account to get matched with employers for Express Entry?
• My personal reference code is not working. What should I do?
• I am a native English or French speaker. Why do I need to take a language test for Express Entry?
• A message in my account says my profile was updated. I didn’t update it today (or don’t see an update). What happened?
• I accidently withdrew my Express Entry profile. How can I fix this?
• I was found not eligible for Express Entry and I can’t change my profile. What do I do?
• How do I update my Express Entry profile before submitting it?
• Some fields in my Express Entry profile are greyed out and I can’t change them. How do I update them?
• How do I confirm that my Express Entry profile is complete?
• I already submitted my Express Entry profile. Can I still update it?
• Where can I find my Express Entry profile number and/or Job Seeker validation code?
• How do I withdraw my Express Entry profile?
• In an Express Entry profile, should I only include the minimum work experience needed to qualify for one of the programs, or should I include more?
• In an Express Entry profile, what do you mean by the “date the applicant first became qualified to practise this occupation?
• How do I fill out my Express Entry profile when I have maintained my status?
• How do I get education points for Express Entry if I have 2 or more degrees or diplomas?
• If my Express Entry profile expires, will the system keep my information?
• Can I be eligible for more than one program under Express Entry?
• Can I be invited to apply if I've lost my username or password?