Language selection

Search

Help Centre what do you need help with?

What do I do if I lost my GCKey username or password?

If you lost your GCKey password, you can create a new one.

  • Go to the sign-in page for GCKey.
  • Create a new password after you answer the password recovery questions you previously set up while registering for a GCKey.

If you lost your GCKey username, you can recover it.

  • Go to the sign-in page for GCKey.
  • Click on “Forgot your username?”
  • Enter the email associated with your account.
    • Your username will be sent to that email.

If you lost your email, you have to create a new GCKey. If you create a new GCKey, you can access an application by linking the application to your new account.

See also: I recently reset my account, but I don’t see my application. How can I get it back?

Did you find what you were looking for?

What was wrong?

You will not receive a reply. Telephone numbers and email addresses will be removed.
Maximum 300 characters

Thank you for your feedback


Answers others found useful

Help tool

Create an account or sign in

Form and guide

Glossary term

Date modified: