I didn’t get a Job Seeker Validation Code in the message you sent to my account. Why not?

If you got an Express Entry profile number but not a Job Seeker Validation Code you should contact us using the Case Specific Enquiry form.

1. Select your problem.
2. Under Tell us about yourself:
   • If you don’t have a unique client identifier number, enter 1111111111.
   • If you haven’t submitted an application yet, and don’t have an application number, enter 0000000.
3. Under Tell us about your technical issue:
   • Specify the program you’re trying to apply under.
   • Explain any problems that you’re having.
   • Upload screenshots from your account that show us both
     • the page and fields where you’re having problems, and
     • any error messages you’re getting.

To be eligible for Express Entry, you need to meet the minimum requirements and complete a profile.