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I no longer receive immigration loan statements. Why is that?

This may happen if you changed your address and you didn’t update your information with us. If you moved, you must contact IRCC-Finance within 10 days to give your new address.

If your address has not changed and you are no longer receiving statements, please contact IRCC-Finance.

Toll free: 1-800-667-7301

Hours: Monday to Friday, 8 am to 4 pm (Eastern Standard time)

Please have your loan documents on hand when you call.

Email: collection@cic.gc.ca

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