I got disconnected during the online test. Can I use the same test link to return to the test?
Yes, you can. If you have multiple test links, use the latest test link you received.
If you go past the 45-minute time limit while disconnected,
- our system will automatically submit your test and all answers you selected up to that point
- you won’t see your test result when you sign in
- you can contact the email address in the Rescheduling section of your test invitation to get your result, telling us
- a detailed explanation of the issue
- that you want to get your test result
- your application number
- your unique client identifier (UCI)
Answers others found useful
- What are the requirements for becoming a Canadian citizen?
- I already have a citizenship application in process. How will the 2015 changes to the citizenship legislation affect my application?
- Do I become a Canadian when I marry a Canadian?
- How much does it cost to apply for Canadian citizenship?
- I am a citizen of another country. Will I lose that citizenship if I become a Canadian?
- What can I do if my citizenship application is refused?
- What should I do if I missed my citizenship test?
- Can I leave Canada after I mail my citizenship application?
- What is a non-routine citizenship application?
- Do I have to use the travel journal?
- If I’m applying for citizenship, do I still have to submit the physical presence calculator if I submit the travel journal?
- If I’m transferring through different countries at the airport, or by car or train, do I need to record it in my travel journal?
- How do I get more copies of the travel journal?
- My application has been returned, because it’s incomplete. Do I have to recalculate my physical presence (time lived in Canada)?
Glossary term
- Date modified: