Language selection


Help Centre what do you need help with?

Why has the status of my immigration application on CAS not changed, even though I sent it a long time ago?

Client Application Status (CAS) may not show some activities on your file for many weeks. That is because the visa offices and the case processing centres get a lot of information.

In many cases, an in-process file is actually waiting in a queue for initial review. Applications are handled in the order they are received and on a case-by-case basis. The waiting time in this queue can be long. Applications are processed according to the application processing times at a given location.

In addition, CAS does not show some other actions—such as security checks—at all. So it may appear as though nothing is happening to your file, even though you have had interactions with us recently.

Did you find what you were looking for?

What was wrong?

You will not receive a reply. Telephone numbers and email addresses will be removed.
Maximum 300 characters

Thank you for your feedback

Answers others found useful

Help tool

Glossary term

Date modified: