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How do I view the messages in my account?

To get messages about a specific application

  1. Sign in to the account you used to apply (for example, IRCC secure account).
  2. Then follow the instructions below. Exception: For citizenship applications, you can find any messages in “Check your actions.”
    • Scroll down to the section “View my submitted applications or profiles.”
    • Click on the “Check status and messages” button in the last column.
Image of “View my submitted applications or profiles” table as described above

There you’ll see your application status and any messages about that application.

Click on the arrow next to the message you want to read.

Image of arrow next to the message as described above

The arrow will turn downward and you’ll see a line that says, “To view this message, click here.” Click the link and the message will open in PDF format.

 Image of link as described above

To get general messages about your account

These messages are on the main account page at the bottom, under the heading “Account messages.”

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