How do I view the messages in my account?
To get messages about a specific application
- Sign in to the account you used to apply (for example, IRCC secure account).
- Then follow the instructions below. Exception: For citizenship applications, you can find any messages in “Check your actions.”
- Scroll down to the section “View my submitted applications or profiles.”
- Click on the “Check status and messages” button in the last column.
![Image of “View my submitted applications or profiles” table as described above](/english/helpcentre/answers/images/myaccount-eng.jpg)
There you’ll see your application status and any messages about that application.
Click on the arrow next to the message you want to read.
![Image of arrow next to the message as described above](/english/helpcentre/images/851-2-eng.jpg)
The arrow will turn downward and you’ll see a line that says, “To view this message, click here.” Click the link and the message will open in PDF format.
![Image of link as described above](/english/helpcentre/images/851-3-eng.jpg)
To get general messages about your account
These messages are on the main account page at the bottom, under the heading “Account messages.”
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