Visiting
Help us improve our services
We’re looking for people to spend 30 to 60 minutes in the coming months to try out a form, a web tool or other IRCC products.
You’ll tell us what’s easy or hard to understand, and then we’ll use your feedback to improve our products.
If you’re interested, answer a few questions to see how you can help.
Visit - General
- How long can I stay in Canada as a visitor?
- Do I need to apply for both a visitor visa and an eTA?
- My application for a visitor visa was refused. Should I apply again?
- I am currently living in or visiting a country that I am not a citizen of. Can I apply for a visitor visa at the local visa office?
- What’s the difference between a visitor visa and a visitor record?
- My application for a permanent resident visa is currently being processed at the Embassy. Can I go to Canada as a tourist and wait for my visa there?
- I hold a diplomatic or special/service passport. Do I need a visitor visa?
- Do I need a Canadian visa if I have a United States visa?
- I now need an immigration medical exam (IME) to visit Canada. Does this affect my submitted application?
- I got a new passport but I have a valid visa in my old one. Can I use the visa in my old passport?
Electronic Travel Authorization (eTA)
General
- I have not been able to submit an eTA application because of technical issues (with the payment or the application form). Can I still fly to Canada?
- I submitted an eTA application, but have not received any emails from IRCC. Can I still travel to Canada?
- I got an email confirmation from IRCC that my eTA application was received, but nothing since then. Can I still travel to Canada?
- I cannot submit the additional documents required for my eTA application by the requested deadline. Can I still travel to Canada?
- I submitted the documents for my eTA application but I haven’t heard anything yet. Can I still travel to Canada?
- My application for an eTA was refused. Can I still travel to Canada?
- What is a visa-exempt foreign national?
- Will the eTA application information be available in multiple languages?
- Are there any age exemptions for eTA?
Determine your eligibility
- I will transit by air through Canada. Do I need an eTA?
- I am a permanent resident of Canada. Do I need an eTA if I leave and want to return to Canada by air?
- I am a permanent resident of Canada. Can I apply for an eTA?
- I am an American citizen. What do I need to enter Canada?
- I am a NEXUS or CANPASS member and U.S. green card holder. Do I need an eTA to fly to Canada?
- I am a lawful permanent resident of the U.S. (green card holder). Do I need an eTA?
- I am a lawful permanent resident of the U.S. (green card holder) and my home country will not issue a passport to me. Can I apply for an eTA using a document other than a passport?
- I have a visa or a temporary resident permit to enter Canada. Do I need an eTA too?
- I am visiting the U.S. and I want to come to Canada. Do I need an eTA?
- I have an ESTA and I am visiting the U.S. Can I use my ESTA to enter Canada?
- I am from a visa-exempt country and want to apply for a study or work permit. Do I need to apply for an eTA?
- I am from a visa-exempt country and a study or work permit. Do I need to apply for an eTA?
- I am a lawful permanent resident of the United States and have a study or work permit. Do I need to apply for an eTA?
- I am from a visa-exempt country and want to study in Canada for less than six months. Do I need an eTA?
- I am from a visa-exempt country and want to extend my work or study permit. Do I need to apply for an eTA?
- I am a dual citizen of the U.S. and another country. Do I need an eTA?
- I am a Canadian citizen. Do I need an eTA to enter Canada?
- I am a Canadian citizen and a citizen of another country. Can I fly to Canada with my non-Canadian passport?
- Can I apply for an eTA with a Refugee Travel Document?
- I have committed an offence and suspect or know that I am inadmissible to Canada. Should I still apply for an eTA?
- I have been refused entry to Canada in the past. Does this mean that I will be refused an eTA?
- Can a business or agency organizing charter flights to Canada for tour groups get eTAs for their clients?
- Do travellers on chartered aircrafts need an eTA?
- Do VIPs, Heads of State or diplomats need an eTA to travel to Canada?
- Can diplomats who are not accredited in Canada, but accredited elsewhere, travel to Canada without an eTA?
- I live in St. Pierre and Miquelon and am a citizen of France. I want to travel to Canada by air. Do I need an eTA?
- I live in St. Pierre and Miquelon and am a citizen of a country other than France. I want to travel to Canada by air. Do I need an eTA?
- I live in St. Pierre and Miquelon and am a citizen of France returning to St. Pierre and Miquelon by air from a country other than Canada. Do I need an eTA?
- When I visit Canada, I want to travel to St. Pierre and Miquelon by air. What document(s) do I need to return to Canada?
- I have a Confirmation of Permanent Residence (CoPR) and will travel to Canada. Do I need an eTA?
Applying for an eTA
- How do I apply for an eTA for travel to Canada?
- I see other websites advertising that I can apply for an eTA with them. Is there more than one website to apply for an eTA?
- What type of information do I need to complete an eTA application?
- Can I apply for an eTA for my child?
- Can I help a friend or family member apply for an eTA?
- As a Canadian citizen living in Canada, can I apply for an eTA for my non-Canadian relative or friend who lives abroad?
- Can more than one person, including dependents, be included in an eTA application?
- Can I submit a group application for eTA?
- Can I use my email address when I apply for an eTA on behalf of someone?
- Can I start my eTA application and save it?
- Can I review my eTA application before I submit it?
- What happens if I made a mistake (like an email address or passport number) on my eTA application?
- Can I apply for an eTA using a document other than a passport?
- What options are available to pay the eTA application fee?
- What if I don’t have a Visa, Mastercard or American Express? Are there other methods to pay for an eTA?
- Do I have to apply for an eTA each time I travel to Canada?
- I must travel to Canada for exceptional circumstances. Can I get my eTA on an urgent basis?
After you apply for an eTA
- Will IRCC email me when my eTA is approved?
- What information will I get by email after I apply for an eTA?
- Why am I not receiving any emails from IRCC about my eTA application?
- How long will it take to process my eTA application?
- I applied for an eTA on a different website. How do I verify if I have a real eTA?
- I have been charged more than CAN$7 my eTA on another website. I think I have been scammed. How can I find out and can I get a refund?
- I have to submit documents for my eTA application. How can I find out what documents I need to provide?
- I need to submit documents in a secure IRCC account for my eTA application. How can I do this?
- What do I do if my application for an eTA is not approved right away?
- Do I have to print anything to prove that I have an eTA?
- Can I withdraw my eTA application?
- If my eTA is cancelled after I get one, can I travel?
- What happens if I get a new passport after I have received an eTA?
- My application for an eTA was refused. Can I get a refund?
- My application for an eTA was refused. Is there a way I can appeal?
- Does having an eTA automatically mean that I am allowed to enter Canada?
Travel professionals
- When should my client apply for their eTA?
- Can I submit group applications for eTA?
- How do I pay for my client’s eTA?
- Is there a way for clients to confirm the status of their eTA?
- Can I review the eTA application before I submit it?
- Can I make changes to my client’s eTA after it has been approved?
- Can I use my email address when I apply for an eTA on behalf of a client?
- Is the eTA linked to a client’s passport number?
- What happens if I entered the wrong passport number on my client’s eTA application form?
- How long can a client stay in Canada with their eTA?
Tourist visa
- Do I need a visa to visit Canada?
- What is the difference between a single and a multiple entry visa?
- Why was I issued a single entry visa instead of a multiple entry visa?
- I have an eTA or a visa. What can I expect when I arrive in Canada?
- I am in Canada on a temporary resident visa. I plan to take a cruise. Do I need a new visa to come back to Canada?
- Do I need a visa if I’m just travelling through Canada on my way to another country?
- How do I get a transit visa?
- How do I help a family member or friend apply to visit Canada?
- How do I get help if my visa application is refused?
- Who can I hire to help me with my application for a temporary resident visa?
- If I get sick or have an accident while visiting Canada, will the Government of Canada pay for my medical treatment?
- Can I fill out one visa application for my whole family if we are travelling together?
- Is there a different application form for CAN+?
- How do I know that my application can be processed under CAN+? What supporting documents should I submit?
See also: Leaving/Returning to Canada
Super visa - parents and grandparents
- How does the parent and grandparent super visa differ from a multiple entry visitor visa?
- Is the parent and grandparent super visa a multi-entry visa?
- Who’s eligible for a parent and grandparent super visa?
- I need to calculate family size when applying for the parent and grandparent super visa. Who should I include?
- Can I cancel my sponsorship application and apply for a super visa instead?
Business visitor
- What is a business visitor?
- Does a business visitor need a special visa to enter Canada?
- If I am a business visitor, do I need a work permit to work in Canada?
- I am a business visitor and I do not need a visa. What documents should I bring, if any?
- Do I have to submit my passport with my application for a temporary resident visa?
- I need a visa to visit Canada. I want to study or work in Canada while I am there. Do I need to apply for anything else?
- Do I need a medical exam to get a visa?
- Must I leave Canada by the valid until date on my visitor visa?
- I got a multiple-entry temporary resident visa to visit a relative in Canada last year. Can I use it to travel to Canada on a business trip?
- I used a temporary resident visa for a recent business visit to Canada. Can I use it for a holiday in Canada?
Extending your stay
- How can I extend my stay as a visitor?
- I do not need a visa, but I want to stay in Canada as a visitor for longer than six months. What do I need to do?
- I stayed in Canada longer than I was supposed to. How do I restore my status as a visitor?
- Can I change my status to visitor if I need more time to extend my study or work permit?
See also: Leaving/Returning to Canada
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