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In my online profile or application I am getting validation errors or it tells me that fields are incomplete when they are not. What do I do?

You may want to try using a different Web browser such as Firefox or Google Chrome. You should also check your browser’s language settings and make sure it is set to English or French as special characters can cause errors.

If you are still having a problem, try clearing your browser cache. Your browser’s Help section can tell you how to do this. If the problem continues, you can contact us.

See also One of the forms in my International Experience Canada (IEC) profile is marked “In progress”. How do I fix this?

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