What is a non-routine application?

We consider your application non-routine if:

• you asked to change your personal information, such as:
  • name
  • sex or gender identifier
  • date of birth
• you missed a:
  • test
  • interview
  • hearing
• we need you to submit extra documents, like:
  • fingerprints
  • residence documents
• we asked you to come to another interview or hearing after you attended your interview

We also consider your citizenship application non-routine if you:

• failed a test
• didn’t meet the language requirements during your interview

For more information

• How are IRCC processing times calculated?