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I took a picture of my face instead of my personal identification (ID) for the online test. What should I do?

If you accidentally took a picture of your face instead of your photo ID at step 6 of the sign-in process, you don’t have to contact us.


  • review your test result and
  • contact you with your next steps

Depending on the result of our review, your test result may be invalid and we may send you a new invitation.

If you have to take the test again, it can take a few weeks or months to schedule (depending on

our capacity).

You don’t need to contact us to reschedule your test. If you contact us, we won’t have further information or schedule you sooner.

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