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Help Centre what do you need help with?

I’ve completed the online test, but my application status is outdated. What should I do?

This is because we still need time to further review and officially confirm

  • your answers
  • your test result
  • the photos our system took through your webcam

Once we complete the review, we’ll update your application status.

You don’t have to contact us or do anything further. If you contact us, we won’t update your application status sooner.

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