Why have processing times changed for some application types?

On March 31, 2022, we updated the processing times tool to more accurately show how long it may take to process your application.

Before, it showed our service standards, which are our commitment to processing your application under normal circumstances. Service standards are not updated regularly.

Most permanent residence and citizenship services now show processing times that are updated every week, based on data from the previous 6 months.

These updates give you more realistic and up-to-date information that reflects

• volumes of applications being processed and
• any changes to our ability to process applications

Processing times for temporary residence applications were already updated weekly, based on data from the past 8 or 16 weeks.

Learn more about

• the difference between processing times and service standards
• how processing times are calculated