| You paid online for an eTA: |
- Your receipt is only available on the receipt screen immediately following your payment.
- You cannot get another copy of your receipt after you leave the receipt screen.
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| You paid online through the Employer Portal: |
- Your receipt is only available on the receipt screen immediately following your payment.
- You cannot get another copy of your receipt after you leave the receipt screen.
- If needed, our Employer Portal support team can provide the payment receipt number for a specific offer of employment. The employer needs to provide the following information:
- their full name,
- the foreign worker’s full name,
- the offer of employment number,
- the date the offer was submitted,
- the business operating name, and
- the CRA business number.
Contact the Employer Portal support team
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You applied online and paid directly within the application for a:
- Temporary resident visa
- Study permit
- Work permit
- Express Entry
- Proof of citizenship (citizenship certificate)
- Search of citizenship records
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We’ll email you a copy of your receipt when you apply.
If you need to get another copy of your past receipt:
- Sign in to your account.
- Check your status and messages, to find your receipt number. It will be in your submission confirmation message.
- Login or create a new account with our payment service. This is not the same account you used to apply.
- Enter your receipt number in the search box under “My receipts”.
- Find the correct receipt in the list and select “Get receipt” to view it.
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| You applied online and attached a receipt to your online application: |
We’ll email you a copy of your receipt. To get copies of your past receipts:
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| You applied on paper and paid online: |
We’ll email you a copy of your receipt. To get copies of your past receipts:
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You paid any other way, such as:
- at a bank outside Canada
- with a bank draft
- with money order
- with pre-authorized credit card form
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Use the web form to ask for a copy of your receipt. |
